They never acknowledge problems or respond to emails. It's a free site, but it depends on advertising. I'd as soon pay a small amount to get rid of the dmned ads and actually make them responsible to us when we complain.
I agree. I certainly wouldn't mind having a paid account if it stopped all these problems. I get the feeling this partial hits recording is going to go on for a long time. They might not even bother to fix it.
I wonder how universal it is. Or does everyone just think they've lost readership? How many complaints are tnhey getting and how many of us have given up bothering to report? I once had them tell me they couldn't duplicate the problem (back in the day when they communicated at all). I had to give them my account number plus a few others to prove my case. So it could even be a case of people reporting it and the support team iguring they're all nuts...
This whole spring/summer has been pretty bad -- about the worst I've seen it in a few years...
no subject
Date: 2010-08-09 10:12 am (UTC)no subject
Date: 2010-08-11 04:03 pm (UTC)no subject
Date: 2010-08-12 04:11 am (UTC)I get the feeling this partial hits recording is going to go on for a long time. They might not even bother to fix it.
no subject
Date: 2010-08-12 12:40 pm (UTC)This whole spring/summer has been pretty bad -- about the worst I've seen it in a few years...