Why is FFN so tolerant of trolls?

[alex-axle.livejournal.com]

1. Don't allow users to delete signed-in reviews, don't allow users to turn off anonymous reviews
2. Don't respond to requests for at least disabling anon reviews to be turned back on
3. NEVER respond to abuse reports unless, possibly, the reported reviews use racial slurs AND are reported on the blog rather than with the designated report form
4. Wonder why people hate your site
5. ???
6. Profit!

So, my anonymous troll who keeps leaving me garbage reviews gets to keep wasting my time even though just a few days of disabling anon reviews entirely would stop them, AND the reviews left on one of my stories years ago by a troll who created an account JUST to flame me with reviews that would never go away and called me a "faggot" multiple times get to stay there.

Further, reports of authors who don't have a single story that hasn't been plagiarized are being ignored, and the user(s) in the meantime are free to steal story after story.

This is why everyone hates you, FFN. You don't deal with malicious users, but you don't let users deal with malicious users themselves, either.

Comments

[alex-axle.livejournal.com]

I actually like the option to do it story-by-story, because it's usually very specific stories of mine that get trolled. I.E. with this recent anon troll, they only target my SVU stories with Rafael Barba as a character. If I could just disable anon reviews for those stories, it wouldn't be a problem.

[vickyblueeyez.livejournal.com]

Would you like an Ao3 invite? The ff.net importer doesn't work anymore and the site isn't as active as ff.net but it's good to crosspost. I would need your email address if so.

[alex-axle.livejournal.com]

I already use AO3, but thanks! :) The only problem is that my fandom is HUGE on FFN but tiny on AO3. And on that section of AO3, very few stories that aren't juggernaut pairings get more than a kudos every now and again, so FFN is the only place where I can get actual reviews for my fics.

[vickyblueeyez.livejournal.com]

Same. People bash ff.net all the time but I get most of my feedback from there vs Ao3.

[alex-axle.livejournal.com]

In my experience, AO3 is way better for readers and FFN is way better for writers. Usually. Except when crap like this happens.