Dear fanfiction.net

[mazten.livejournal.com]

Dear Fanfiction.net,

I would really like to login please. You know, like I have been doing for about the past five years ? I cannot see whatever image I'm supposed to be verifying, all I see is that beloved red x on a white background.

This might be one of your drastic changes but it's certainly in the wrong direction. The only spyware on ff.net is the crap generated from the ads.

I'd e-mail someone about it but....whooops! Can't do that can we?

Would be nice if you could fix this.

Kplzthx.

Comments

[beckyblack]

On the front page today:
May 23rd, 2007 -- We are working on a solution for the visually-impaired with regards to the new login process. A hearing verification alternative will be added within the next few days.
Ah, there's nothing like advance planning. And fanfiction clearly does nothing like advance planning.

[beckyblack]

And now that bit has mysteriously vanished from the front page! What the hell are they playing at over there?

[beckyblack]

That bit is back and today:
May 24th, 2007 -- The login safe-guard system has been updated to include an audio representation of the image for users relying on screen-readers.

A bug within Document Manager has been fixed which caused some large uploads to fail. If you ever encounter a problem with the uploading process, please attach the file in question to support@fanfiction.com.

::snip not as interesting stuff because my jaw just hit the floor::

Yes, it's an email address! They're actually encouraging people to report problems to an email address. I assume that means someone is actually going to read these mails.

Wow, the times they are a changing over at fanfiction.