Dear fanfiction.net
May. 22nd, 2007 09:44 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
mazten.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
ffdotnetrants
Dear Fanfiction.net,
I would really like to login please. You know, like I have been doing for about the past five years ? I cannot see whatever image I'm supposed to be verifying, all I see is that beloved red x on a white background.
This might be one of your drastic changes but it's certainly in the wrong direction. The only spyware on ff.net is the crap generated from the ads.
I'd e-mail someone about it but....whooops! Can't do that can we?
Would be nice if you could fix this.
Kplzthx.
I would really like to login please. You know, like I have been doing for about the past five years ? I cannot see whatever image I'm supposed to be verifying, all I see is that beloved red x on a white background.
This might be one of your drastic changes but it's certainly in the wrong direction. The only spyware on ff.net is the crap generated from the ads.
I'd e-mail someone about it but....whooops! Can't do that can we?
Would be nice if you could fix this.
Kplzthx.
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
no subject
Date: 2007-05-23 10:11 pm (UTC)May 23rd, 2007 -- We are working on a solution for the visually-impaired with regards to the new login process. A hearing verification alternative will be added within the next few days.
Ah, there's nothing like advance planning. And fanfiction clearly does nothing like advance planning.
no subject
Date: 2007-05-24 07:44 am (UTC)no subject
Date: 2007-05-24 10:50 pm (UTC)May 24th, 2007 -- The login safe-guard system has been updated to include an audio representation of the image for users relying on screen-readers.
A bug within Document Manager has been fixed which caused some large uploads to fail. If you ever encounter a problem with the uploading process, please attach the file in question to support@fanfiction.com.
::snip not as interesting stuff because my jaw just hit the floor::
Yes, it's an email address! They're actually encouraging people to report problems to an email address. I assume that means someone is actually going to read these mails.
Wow, the times they are a changing over at fanfiction.