ff.n's domain info
Dec. 1st, 2008 02:56 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
hanfastolfe.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
ffdotnetrantsThe reason I mention this is that for a while there, the only way to get hold of ff.n was through their often broken support website. So the very site you'd use to get hold of ff.n to let them know something was wrong wouldn't be working, and chances were high they wouldn't notice something was wrong.
After about two weeks of this back in 2006/7 when nothing worked (alerts/etc), I got fed up enough to WHOIS the domain. At the time, Xing's real e-mail was there so I was actually able to prod a real live person to wake the eff up and find out what was wrong.
Well, I checked again just recently out of curiosity and now the registered e-mail is some generic fanfiction@somethingsomething. I wouldn't like to estimate the chances of anyone actually reading the e-mail there if ever the (blank)@fanfiction.com/fanfiction.net e-mails stop working for some reason.
If ff.n wants to know why they are routinely pilloried for being out of touch and more focussed on being nitpicky about making sure that even putting three zeros next to each other in a review gets cut out, this purposeful habit of the owner and staff not making themselves easily available is one of the biggest symptoms.
And that is my mild rant.
After about two weeks of this back in 2006/7 when nothing worked (alerts/etc), I got fed up enough to WHOIS the domain. At the time, Xing's real e-mail was there so I was actually able to prod a real live person to wake the eff up and find out what was wrong.
Well, I checked again just recently out of curiosity and now the registered e-mail is some generic fanfiction@somethingsomething. I wouldn't like to estimate the chances of anyone actually reading the e-mail there if ever the (blank)@fanfiction.com/fanfiction.net e-mails stop working for some reason.
If ff.n wants to know why they are routinely pilloried for being out of touch and more focussed on being nitpicky about making sure that even putting three zeros next to each other in a review gets cut out, this purposeful habit of the owner and staff not making themselves easily available is one of the biggest symptoms.
And that is my mild rant.
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can't upload
Date: 2009-03-15 01:44 am (UTC)Stupid error
Date: 2009-03-15 06:43 am (UTC)Please email this error message to support@fanfiction.com.
All errors are logged for administrative and security purposes.91:219.88.8.125
/secure/story/story_tab_new.php?categoryid=224
But I don't understand the error, they don't even explain it. They should have a help page, not one stupid email address that they're not gonna reply to. It should just publish, there should be no error. It's their problem, their server, and something wrong at their end so why can't they just fix it?!