http://jackdanielforev.livejournal.com/ ([identity profile] jackdanielforev.livejournal.com) wrote in [community profile] ffdotnetrants2014-08-13 12:52 pm

Can't post new stories

For several weeks now, I have been unable to post new stories.

I go: Publish -> New Story -> select category -> continue

and then I am on a blank page! Nothing! It just doesn't render! I have agreed to the rules and such, so it's not that. It just doesn't give me a page where I can enter title, summary, upload fic, etc.

Anyone else have this problem? I've cleared cache, tried Chrome, Firefox, Opera, and IE. Tried Linux and Windows.

I've emailed support on ffnet twice, but I got no response. I'm not expecting one.

Help?

[identity profile] dannylionthe1st.livejournal.com 2014-08-13 01:19 pm (UTC)(link)
Have you turned off your pop up blocker? Try incognito mode to see if it works. An extension could be blocking it. A little window should be coming up.

[identity profile] dannylionthe1st.livejournal.com 2014-08-13 01:56 pm (UTC)(link)
Hmm. So when you select the category you click continue to the window then continue again on the main page to confirm and then it's blank? That's odd. I haven't heard of this. And I wish ffnet support would help. :( But they're pretty bad about that.

[identity profile] tripleransom.livejournal.com 2014-08-13 03:32 pm (UTC)(link)
Try clearing your cache then reboot and see if that does it. I had a similar problem with Yahoo (curse the name) and that's what finally worked.

[identity profile] tripleransom.livejournal.com 2014-08-13 03:50 pm (UTC)(link)
Nevermind. I see you did that already. Good luck (and I mean that sincerely). Something is probably corrupted in your login. It may be tough to solve without help from FFdot net.

[identity profile] dragonbat2006.livejournal.com 2014-08-13 07:53 pm (UTC)(link)
The last time the site was having issues, I tried tweeting them instead of emailing and things were fixed within a couple of hours. Granted, they never responded to me directly, so it could be that they were already aware of the situation and working on a fix, but you might get faster results that way.

Can't Post new stories

[identity profile] laura saxon (from livejournal.com) 2014-08-18 01:20 pm (UTC)(link)
Don't even bother contacting the admins. They don't care about us users and could care less about us having problems. I've only contacted them a few times. Once when I was getting lover than normal hit counts and they fixed that, and then another time when I couldn't see my profile hits and they fixed that, and since then, they haven't helped me one bit, so I have gotten along very well without them.

I have the same problem

(Anonymous) 2014-09-03 09:37 pm (UTC)(link)
I've been having the same problem, I've tried:

Making new account
Using different internet connection
Different devices
Emailing them.

NOTHING!

(Anonymous) 2016-02-15 05:32 pm (UTC)(link)
Sorry if I'm bringing up an old topic, but I've been scouring the internet for answers—and this is the problem I've been having exactly. Different devices, different browsers, incognito mode, disabling the ad blocker—I tried everything I could think of (though I haven't emailed them yet), but nothing seems to work.

So you created a new account with a different email, and that did the trick?

(Anonymous) 2017-01-05 05:37 pm (UTC)(link)
I'm having the same problem. No matter what I do, it just doesn't work! ;-;