[identity profile] emerald-green37.livejournal.com posting in [community profile] ffdotnetrants
New stories can be posted, but when I try to go into manage stories, I get a user error. Have since first thing this morning. Since only new stories have been showing up in my fandom today, I guess it's not just me. Grumble, and I spent all weekend getting several chapters ready to post.

Date: 2014-01-07 02:43 am (UTC)
From: [identity profile] olaf200474.livejournal.com
Seems to be sporadic online. or they are updating all in the morning and not live anymore.

Date: 2014-01-07 01:37 pm (UTC)
From: [identity profile] laura saxon (from livejournal.com)
Don't freak people out with updates like this. They are updating all day. I have been getting my notifications.

Date: 2014-01-07 03:14 am (UTC)
From: [identity profile] thecordogg (from livejournal.com)
I've getting this since 4 am this morning when I hit "Manage Stories":

FanFiction.Net Error Type 1
An error has occurred while processing your request.

Please email this error message in full to support@fanfiction.com.

All errors are logged for administrative and security purposes.
7e901e3206119013cce2ee50eb1a4c75
70.162.27.73:71
/story/story_tab_list.php 2014-01-06 19:00:07

/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

To top it off they won't/can't or DON'T CARE to release a news flash explaining what the problem is and/or what they're doing to address this! They haven't updated their news section since November 25th of last year. You'd THINK they'd have the decency to let users know what the hell's going on....sheesh.

The "support@fanfiction.com" kills me -- what a laugh!!!

I've learned from past experiences that it does no good to e-mail their help desk. They never reply back. FF.Net is acting as if it wants users to abandon its site. They keep this up and it'll happen. Maybe this is what they want (which is exactly why I have all my stories backed on several places just in case they do a
fly-by-night)

Date: 2014-01-07 03:50 am (UTC)
From: (Anonymous)
Yeah, me too. I can't manage stories either. >.< It seems like a world-wide thing because I've seen a bunch of people with the same problem. ;-; I hope they fix it soon!

Date: 2014-01-07 03:55 am (UTC)
From: (Anonymous)
I've been trying to update my story since 3:30am this morning. I keep getting the same error. I've sent 3 e-mails to fanfiction support and haven't gotten anything back.

Date: 2014-01-07 02:33 pm (UTC)
From: [identity profile] newdf.livejournal.com
Similar problem with sharing DocXes.

Date: 2014-01-07 04:49 pm (UTC)
From: [identity profile] eien-herrison.livejournal.com
I had this problem yesterday (couldn't even get to the 'manage stories' page) and this morning (able to get to 'manage stories' but errored if I tried a specific story); just been able to update a fic with two new chapters.

Date: 2014-01-08 01:44 am (UTC)
From: [identity profile] kagenoneko-maat.livejournal.com
Some fandoms haven't had a story update in 23 hours. Just in page shows one posted an hour ago and people on tumblr are saying story alerts have good links in it.

Date: 2014-01-08 09:44 pm (UTC)
From: [identity profile] laura saxon (from livejournal.com)
Don't bother the support people. They don't care about us. The only time I contacted them was when I wasn't getting enough hits once and they fixed it, but since then, they have never replied. I think they like to pretend that there are no problems.

Date: 2014-04-05 08:52 pm (UTC)
From: [identity profile] olaf200474.livejournal.com
Am i the only one, whom gets no updates?

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