(no subject)

[falkner]

When's the last time anybody actually got a reply to a support e-mail?

Comments

[jackdanielforev.livejournal.com]

I've tried that. Not only don't they reply, but they also never fix the problem I tweet them about :(

To be honest, I am not sure I think they even read what we mail/tweet them, and if things are fixed shortly after, I am starting to suspect it's a coincidence.