I've tried that. Not only don't they reply, but they also never fix the problem I tweet them about :(
To be honest, I am not sure I think they even read what we mail/tweet them, and if things are fixed shortly after, I am starting to suspect it's a coincidence.
no subject
Date: 2015-03-02 05:24 pm (UTC)To be honest, I am not sure I think they even read what we mail/tweet them, and if things are fixed shortly after, I am starting to suspect it's a coincidence.